Returns & Exchanges
At Wicked Cushions, we want you to be completely satisfied with your upgrade, which is why we offer a 365-day risk-free guarantee on all our products. If your new ear pads or accessories aren't the perfect fit, we make the return and exchange process simple and hassle-free.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email to ensure tracked and secure transit.
- 3.Package Your Items
Place the original product in its packaging and secure it in a mailing envelope, attaching the return label clearly on the outside.
- 4.Receive Your Refund
After our warehouse receives and inspects your items, we will process your refund or ship out your exchange within 3-5 business days.